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The minority report : and other classic stories /
Table of Contents: “…Autofac -- Service call -- Captive market -- The mold of Yancy -- The minority report -- Recall mechanism -- The unreconstructed M -- Explorers we -- War game -- If there were no Benny Cemoli -- Novelty act -- Waterspider -- What the dead men say -- Orpheus with clay feet -- The days of perky Pat -- Stand-by -- What'll we do with Ragland Park? …”
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Friendkeeping : a field guide to the people you love, hate, and can't live without /
Published 2012Table of Contents: “…Ive got a secret -- Through sick and thin -- Missed connections -- Thanks, but I'm fine really -- My friend has gone nuts -- Three's company -- From @friends to IRL -- Sisters (and brothers) from other mothers -- Call of duty -- Don't be a drain -- Rules of war -- When the dog bites, when the bee stings -- You hate my husband, I Hate Your Wife -- Thanks, I needed that -- Absence makes the heart work harder -- You've got to have friends.…”
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Contagious selling : how to turn a connection into a relationship that lasts a lifetime /
Published 2013Table of Contents: “…It's a whole new ballgame -- The essential dynamics of "romancenomics" -- Taking the cold out of cold calling -- The art & science of being contagious -- It's not what you say or do, it's who you are -- Making a contagious presentation -- What's all the fuss about price?! …”
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Make the sale happen before lunch : 50 cut-to-the-chase strategies for getting the business results you want /
Published 2012Table of Contents: “…GETTING OBSESSED ABOUT THE RIGHT STUFF -- Rule 1 Throw Out the Ball -- Rule 2 Obsession Without Discipline Equals Chaos -- Rule 3 Act Where You Want to Be, Not Where You Are -- Rule 4 Focus with Specificity on Your Next Step -- Rule 5 Create a Sense of Urgency -- Rule 6 People Respond in Kind -- Rule 7 Understand That People Communicate in Stories -- Rule 8 Expect Negative Initial Responses -- Rule 9 Know Where You Add Value -- Rule 10 No Contact Base Is Big Enough -- Rule 11 Know Your Personal Commercial -- Rule 12 Lie to Your Own Brain --- So You Can Hardwire Your Best Moves -- Rule 13 Accept That Genius Without Ego Is Impossible -- Rule 14 Become a Virtual Employee -- Rule 15 Get Redundant --- by Building Backup Plans for Contacts Who Are Depending on You -- Rule 16 Plan Your Key Questions -- Rule 17 Learn to Say "Next!" …”
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