Search Results - "human capital"

HRD audit : evaluating the human resource function for business improvement by Venkateswara Rao, T.

Subjects:

Smart business, social business : a playbook for social media in your organization / by Brito, Michael

Table of Contents: “…Human capital, evolved -- Surveying the technology supermarket -- Establishing a governance model -- Embracing the social consumer -- In response to the social customer: social CRM -- Establishment of a measurement philosophy -- How to choose the right vendors, agencies, and technology partners -- Marketing investments in social media -- Creating a comprehensive social media strategic plan -- The rise of customer advocacy -- Ethical bribe: relevant content matters -- Showcasing two examples of a social business: EMC and Intel.…”