APA (7th ed.) Citation

Johns Ted & Ted Johns. (1999). Perfect Customer Care. random house Business book.

Chicago Style (17th ed.) Citation

Johns Ted and Ted Johns. Perfect Customer Care. Kingdom: random house Business book, 1999.

MLA (9th ed.) Citation

Johns Ted and Ted Johns. Perfect Customer Care. random house Business book, 1999.

Warning: These citations may not always be 100% accurate.