APA (7th ed.) Citation

Woods, A. (2001). Customer service: S/NVQ level 3 candidate handbook. Heinemann.

Chicago Style (17th ed.) Citation

Woods, Allan. Customer Service: S/NVQ Level 3 Candidate Handbook. UK: Heinemann, 2001.

MLA (9th ed.) Citation

Woods, Allan. Customer Service: S/NVQ Level 3 Candidate Handbook. Heinemann, 2001.

Warning: These citations may not always be 100% accurate.