Oakland, J. S. (1999). Total Organizational Excellence: Achieving World-class Performance. Oxford.
Chicago Style (17th ed.) CitationOakland, John S. Total Organizational Excellence: Achieving World-class Performance. Oxford, 1999.
MLA (9th ed.) CitationOakland, John S. Total Organizational Excellence: Achieving World-class Performance. Oxford, 1999.
Warning: These citations may not always be 100% accurate.