Rob Alcraft. (1999). How to persuade people (and get what you want). Heinemann Educational.
Chicago Style (17th ed.) CitationRob Alcraft. How to Persuade People (and Get What You Want). Oxford [England]: Heinemann Educational, 1999.
MLA (9th ed.) CitationRob Alcraft. How to Persuade People (and Get What You Want). Heinemann Educational, 1999.
Warning: These citations may not always be 100% accurate.