Managing quality customer service /
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| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
San Francisco
Crisp publications, Inc
1989
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| Subjects: | |
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MARC
| LEADER | 00000nam a22000007a 4500 | ||
|---|---|---|---|
| 020 | |a 0931961831 | ||
| 082 | |a 658.812 |b MAR | ||
| 100 | |a Martin, William B. |9 10666 | ||
| 245 | |a Managing quality customer service / | ||
| 260 | |a San Francisco |b Crisp publications, Inc |c 1989 | ||
| 300 | |a vii, 94 p. |b ill. | ||
| 650 | |a customer relations |9 10667 | ||
| 942 | |c BK | ||
| 999 | |c 3460 |d 3460 | ||