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It's all about service :
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It's all about service : how to lead your people to care for your customers /
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Bibliographic Details
Main Author:
Pelletier, Ray
Format:
Book
Published:
Hoboken
John, Wiley and sons, Inc
2005
Subjects:
employee empowerment, leadership, interpersonal relations, customer relations
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Physical Description:
xxiv, 232 p.
ISBN:
047716758
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