APA (7th ed.) Citation

Whiteley, R., & Hessan, D. (1996). Customer centered growth: Five proven strategies for building competitive advantage. Century Ltd.

Chicago Style (17th ed.) Citation

Whiteley, Richard, and Diane Hessan. Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage. London: Century Ltd, 1996.

MLA (9th ed.) Citation

Whiteley, Richard, and Diane Hessan. Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage. Century Ltd, 1996.